FAQ

  1. How do we guarantee your products?
    All the products from Fliny are produced under our strict quality system. You can learn more through our quality control page. We provide at least 1 year guarantee for each set of our clocks,cups,dishs…
  1. How long it takes for delivery?
    It depends on quantities and different orders. Usually it takes 15-20 days after the sample get green light.
  1. How can I customize the color?
    Just let us know the Pantone number, any color is available as your request.
  1. MOQ?
    1,000 pcs/lot.
  1. Does your products pass FDA,LFGB?
    Yes, Our products passed FDA,LFGB,SGS.
  1. How to place an order?
    Visit our website and find out the products you are interested in or if you have the item you like from other places. Then send an inquiry to my email with your detailed requirements.
  1. How should I pay?
    Western Union, TT transfer.
  1. How to ship?
    1) By express like DHL, Fedex, TNT, UPS;    2) By Air;    3) By sea;
    You can arrange these in your local or we can arrange it for you. We suggest the later because the forwarders we choose usually offer better prices.
  1. How can I know i can receive goods?
    1)We are the golden member of Made -in China with certification of Audited Supplier. 2)We have cooperated with many well famous brand all over the wall like ROXY in Australia.
    If you have any question or problem that not listed here, please fell free to contact us.

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